If scrolling doesn’t work on the other PC, your mouse is probably broken. You can verify that the mouse is working by connecting it to another PC. One reason you can’t scroll with your mouse is that your mouse’s scroll button is physically damaged. In this case, replacing your mouse’s batteries should fix your scrolling issue. Eventually, you’ll find that your Bluetooth mouse’s other features are also not working.
Replace Your Wireless Mouse’s Batteriesįor a wireless mouse, the most common reason you can’t use the scroll wheel is that your mouse is running out of battery charge. If you have a wireless mouse, unpair and re-pair the mouse with your PC to ensure a good connection.
